Online Returns - Box Damage - Underliverables
FOB KENTUCKY AZR226324; Qty 6232; Appx Retail $188496; Cost $25447; Housewares & Kitchen, Home Improvement, Toys, Health & Beauty Average Retail $30 AZR226325; Qty 6076; Appx Retail $170681; Cost $23042 Housewares & Kitchen, Home Improvement, Toys, Health & Beauty Average Retail $28 AZR226326; Qty 8287; Appx Retail $231794; Cost $31292 Housewares & Kitchen, Home Improvement, Toys, Health & Beauty Average Retail $28 AZR226327; Qty 6832; Appx Retail $185118; Cost $24990 Housewares & Kitchen, Home Improvement, Toys, Health & Beauty Average Retail $27 AZR226328; Qty 7659; Appx Retail $225165; Cost $30397 Housewares & Kitchen, Home Improvement, Toys, Health & Beauty Average Retail $29
What Are Online Returns?
Online returns happen for a variety of reasons. Frequently, they are the result of buyer's remorse, which is what happens when someone orders something and then changes their mind about the purchase (no longer wants to spend the money, doesn't need it, color didn't match the website, thought it would be bigger, wrong size, etc). These items are effectively new and may have minor package damage from being opened. Some items may suffer package damage during shipping and are returned. Some items aren't deliverable to the mailing address and are returned to Amazon. And still other items are true returns due to damage, item malfunction, operator error, missing pieces, manufacturing flaws, etc. Loss rates on these loads are typically low and they are cleaner than store returns.
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