Online Returns - Box Damage - Undeliverables
FOB Ohio
AZR237414; Qty 192; Retail $50173; Cost $17560 Heavy in Furniture, Sporting Goods, Lawn & Garden LG C1 Series 65-Inch Class OLED Smart TV OLED65C1PUB, SVS Ultra Tower Speaker, GAMMA X-ST Racquet Stringing Machine: X-Stringer X-ST Tennis String Machine, Graco® Modes™ Nest2Grow™ DLX Travel System, Greenworks Pro 80V 21" Brushless Cordless Lawn Mower, BLACK+DECKER Air Conditioner, 14,000 BTU Air Conditioner Portable, Gorilla Carts Heavy-Duty Poly Yard Dump Cart
AZR237415; Qty 83; Retail $57422; Cost $18375 Heavy in Major Appliances, Housewares, Furniture Kenmore 4673029 26.1 cu. ft. Non-Dispense French Door Refrigerator, HeatWave BSA2406 2-Person Deluxe Ceramic Infrared Sauna, Kenmore 75505 23.5 cu. ft. French door Bottom Freezer, Masterbuilt MB20074719 Bluetooth Digital Electric Smoker
What Are Online Returns?
Online returns happen for a variety of reasons. Frequently, they are the result of buyer's remorse, which is what happens when someone orders something and then changes their mind about the purchase (no longer wants to spend the money, doesn't need it, color didn't match the website, thought it would be bigger, wrong size, etc). These items are effectively new and may have minor package damage from being opened. Some items may suffer package damage during shipping and are returned. Some items aren't deliverable to the mailing address and are returned to Amazon. And still other items are true returns due to damage, item malfunction, operator error, missing pieces, manufacturing flaws, etc. Loss rates on these loads are typically low and they are cleaner than store returns.
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